Review of Slhost Hosting: SLHost sucks!

I have been hosting a website with Slhost.com and recently it was down. I went to SlHost.com's support page looking for contact info. In this kind of emergency situation, I found the best way is to talk to them on the phone or do a live Chat. To my disappointment, there's no contact phone number on SlHost.com's website and on one page on SLhost'com I found a "live chat" button, which turned out to be fake because it links to nowhere.

So I had to email them. After half a day, I received an email telling me there're some server issue and "We have been working on this since 10am EST 8/20/08 and expect to be completed by 10am EST 8/21/08.". Now it's 8/22 and my site is still down! I emailed them and filled out online contact forms, but after two or three hours I still haven't got any reply from SLHost.com.

So, if you ask me to review SLhost.com's hosting service, I'd just say: SLHost sucks.